Privacy Policy

Effective Date: July 17, 2025
Last Updated: July 17, 2025

Introduction

Welcome to Etable, a digital service platform owned and operated by Digital Creations (“we”, “us”, “our”, or the “Company”). Etable Restro Manager – Dine-In & Booking (“Etable”) is a comprehensive restaurant management system that connects restaurants, cafés, and food establishments (“Vendors”) with diners and users (“Users”). We help streamline operations, from digital menus to billing, order and queue management, and third-party integrations.

This Privacy Policy outlines how we collect, use, share, and protect your information across our websites (https://etable.co.in, https://etableapp.com) and mobile application (collectively referred to as the “Platform”). By using the Platform, you consent to the data practices described herein. If you do not agree, please discontinue use.

1. Information We Collect

A. From Users (Diners)

  • Personal Identifiers: Name, phone number, email, profile photo

  • Location and Device: IP address, device ID, geolocation

  • Preferences: Favorite restaurants, allergy info, reviews, order history

B. From Vendors (Restaurants)

  • Business Details: Legal name, GST number, FSSAI license, address, contact

  • KYC Data: PAN, Aadhaar, bank details

  • Operational Data: Menu, timings, pricing, queue info

C. Automatically Collected Data

  • Session and usage data, clickstream behavior

  • Cookies, logs, browser type, and version

2. Use of Information
We use your data to:

  • Enable reservations, ordering, and shared carts

  • Improve recommendations and user experience

  • Notify about bookings, updates, and offers

  • Ensure platform security and fraud prevention

  • Verify vendor identity and legal compliance

We do not use your data beyond the stated purposes without your consent.

3. Data Sharing and Disclosure
Your data may be shared:

  • With Restaurants: Contact details upon bookings or reviews

  • With Service Providers: Payment gateways, cloud services, analytics, marketing

  • With Legal Authorities: When required by law or regulatory bodies

We do not sell or rent your data to third parties.

4. Use of Third-Party Services
We integrate trusted services (e.g., Google Maps, Razorpay) for enhanced functionality. Your interaction with these services is subject to their respective privacy policies.

5. Cookies and Tracking
Cookies help store preferences, improve platform functionality, and personalize user experience. You may disable cookies in browser settings, though it may affect service usability.

6. Data Security and Retention
We implement industry-standard security measures including encryption, firewall protections, and role-based access. Data is retained only as long as necessary for operational or legal requirements and securely deleted thereafter.

7. User Rights
Depending on your jurisdiction, you may:

  • Access, update, or delete your data

  • Withdraw consent or object to processing

  • Opt out of marketing

To exercise rights, email us at info@etable.co.in.

8. Children’s Privacy
Etable is not intended for users under 18. If we learn that a child has submitted data, we will delete it promptly.

9. International Data Transfer
By using the Platform from outside India, you consent to data transfer to Indian servers. We comply with relevant international laws including GDPR, CCPA, and PIPEDA where applicable.

10. Updates to Privacy Policy
We may update this Policy periodically. Material changes will be communicated via app notification or email. Continued use after updates implies acceptance.

11. Contact Us
Email: info@etable.co.in
Phone: +91 7030975551
Address: Digital Creations, Dalwala Arcade, Malviya Chawk, near Ambika Misal, Panchavati Karanja, Panchavati, Nashik, Maharashtra 422003