Terms and Conditions

Effective Date: July 17, 2025
Last Updated: July 17, 2025

1. Acceptance of Terms
These Terms and Conditions (“Terms”) govern your access to and use of the Etable Platform. By using Etable, you agree to be bound by these Terms. If you disagree, please stop using our services.

2. Eligibility
Users must be at least 18 years old. Businesses must be legally registered and authorized to operate.

3. Services Overview
For Restaurants: Menu creation, table bookings, queue and order management, analytics, and customer engagement tools.
For Diners: Restaurant discovery, QR menu access, booking, ordering, shared carts, reviews.

4. User Accounts

  • Accurate registration data is required.

  • Diners sign up with mobile/email; uploading a profile photo is optional.

  • Vendors must complete onboarding including KYC and legal verification.

5. Account Security
Users are responsible for their credentials. Notify us immediately in case of unauthorized access.

6. Permitted Use
Users agree not to:

  • Violate any laws or third-party rights

  • Misrepresent identity or upload offensive content

  • Disrupt the Platform’s functionality

  • Reverse-engineer or tamper with code

7. Reviews and Content

  • User reviews must be truthful and respectful

  • By posting, users grant Etable license to use content for marketing

  • Restaurants can publicly respond to reviews

8. Payments and Subscriptions

  • Payments are securely processed via third-party gateways

  • Subscription plans for vendors are billed monthly/quarterly/annually

  • Fees exclude applicable taxes unless stated otherwise

9. Restaurant Responsibilities

  • Ensure hygiene, accuracy, and service standards

  • Update menu, price, and availability information regularly

  • Address diner concerns promptly

10. Platform Availability
Service may be unavailable during maintenance or force majeure. We are not liable for downtime.

11. Limitation of Liability
Etable is not liable for:

  • Restaurant service quality or food hygiene

  • Order errors or delays

  • Any indirect or consequential damages

  • Any financial or business loss incurred due to software bugs, glitches, outages, data breaches, or platform misuse.
    Total liability is limited to the last transaction value.

12. Termination
We reserve the right to suspend or terminate accounts for:

  • Violating these Terms

  • Submitting false information

  • Legal or regulatory reasons

13. Intellectual Property
All content and trademarks on the Platform belong to Etable or its licensors. Unauthorized use is prohibited.

14. Third-Party Tools
We use tools like Google Maps and Razorpay. Their terms and policies apply when you interact with them.

15. Governing Law and Dispute Resolution
These Terms are governed by Indian law. Any disputes shall be resolved through mediation, failing which arbitration in Nashik, Maharashtra, under the Arbitration and Conciliation Act, 1996.

16. International and Regional Compliance
Users outside India agree to comply with local laws (GDPR, CCPA, PIPEDA) and acknowledge data transfer to India.

17. Changes to Terms
We may update Terms periodically. Continued use constitutes acceptance of changes.

18. Contact Us
Email: info@etable.co.in
Phone: +91 7030975551
Address: Digital Creations, Dalwala Arcade, Malviya Chawk, near Ambika Misal, Panchavati Karanja, Panchavati, Nashik, Maharashtra 422003